Mobiljoy SA de CV, better known as Mobiljoy, with address at Rio Danubio 395, Del Valle neighborhood, San Pedro Garza Garcia city, San Pedro Garza Garcia municipality or delegation, cp 66220, in the state of Nuevo León, Mexico, and internet portal, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us and facilitate us to provide you with better service:
  • To carry out the registration of the user in the different games and applications offered
  • Award game scores, achievements, create multiplayer sessions,
  • Send messages related to games and apps
  • Send messages and emails with relevant information to the company's services
  • To allocate chat communication
  • Marketing or advertising
  • Commercial prospecting
In case you do not want your personal data to be processed for these secondary purposes, from this moment you can communicate the above through the following mechanism:

Email to:

The refusal to use your personal data for these purposes it cannot be a reason for us to deny you the services and products that you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:
  • Name
  • Civil status
  • Place of birth
  • Date of birth
  • Cell phone
  • Email
  • Age
  • Photography
  • Height
  • Complexion
  • Languages
  • Educational path
  • Interests
In addition to the personal data mentioned above, for the purposes reported in this privacy notice we will use the following personal data considered sensitive, which require special protection:
  • Ideology data; religious, philosophical or moral beliefs; political opinions and / or union affiliation
  • Health data
  • Facts about sex life
  • Data of ethnic or racial origin
  • Location
With whom do we share your personal information and for what purposes?

We inform you that your personal data is shared inside and outside the country with the following people, companies, organizations or authorities other than us, for the following purposes:
Recipient of personal data
Marketing companies
Create advertising campaigns for future products
Requires consent
How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must submit the respective application through the following means:

Email to:

To know the procedure and requirements for the exercise of the ARCO rights, we put at your disposal the following means:

Email to:

The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are as follows:
  • Name of the person or department of personal data: Miguel Olvera
  • Address: 395 Rio Danubio St, Del Valle, city San Pedro Garza Garcia, municipality or delegation San Pedro Garza Garcia, cp 66220, in the state of Nuevo León, country Mexico
  • Email to:
  • Phone Number: +528119301015
You can revoke your consent for the use of your personal data

You can revoke the consent you have given us for the treatment of your personal data. However, it is important that you keep in mind that not in all cases we will be able to attend your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent you must submit your request through the following means, medium:

Email to:

To know the procedure and requirements for revocation of consent, we provide you with the following means:

Request information by email at:

Contact details of the person or department Personal data, which is in charge of processing ARCO rights requests, are as follows:

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer the following means:

Request information by email to:

The use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor their behavior as an internet user, as well as providing you with a better service and experience when browsing our page. The personal data that we collect through these technologies, we will use for the following purposes:


The personal data we obtain from these tracking technologies are as follows:
  • User Preferred Language
  • Region in which the user is located
  • Type of user browser
  • Type of user operating system
  • Date and time of the start and end of a user's session
  • User-reviewed advertising
How can you know the changes in this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We are committed to keeping you informed about the changes that this privacy notice may undergo, through: Website.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is the next:

The changes will be published directly on the website of the service.